If you encounter an error message, discover a bug, or notice that something isn't working as expected while using Projection Genie, we'd appreciate you letting us know.
To report an issue, click the Feedback button located on the right-hand side of your screen.
In your report, please include a brief description of what happened and, if possible, the steps you took leading up to the issue. The more information you provide, the easier it is for our support and engineering teams to investigate and resolve the problem.
To help us troubleshoot more quickly, you can also:
Attach a screenshot of the issue.
Upload any relevant files.
Include the exact error message, if one was displayed.
Once submitted, your feedback will be shared directly with our support and engineering teams for review.
